Privacy Notice

Valero Marketing and Supply de Mexico, S.A. of C.V. and Valero Terminaling and Distribution of Mexico, S.A. de C.V., legal entities known commercially as “Valero”, with address at Pedregal 24, Colonia Molino del Rey, Ciudad de Mexico, Miguel Hidalgo, C.P. 11040, Mexico, internet portal www.valero.com.mx, are responsible for the use and protection of your personal information, for which Valero hereby informs you of the following:

For what purposes we use your personal information?
 


We will use the personal information we collect from you, for the following purposes, which are necessary to provide the service(s) you requested:

• Verify and confirm the identity, patrimonial and credit situation of the individual.
• Manage and operate the services, products and the business relationship with the individual.
• Study, Analysis, Updating and Monitoring of the commercial relationship with the individual.
• Promotion of products and services.
• Marketing or advertising.
• Commercial prospecting.

What personal information we use for said purposes?


To carry out the purposes described in this privacy notice, we will use the following of your personal information:

• Personal Identification information
• Contact information
• Labor information
• Academic information
• Immigration information
• Patrimonial and/or financial information

How can you access, rectify or cancel your personal information, or oppose its use?


You have the right-to-know what personal information we have collected about you, what we use it for and the conditions of use we give to it (Access). Also, you have the right to request the correction of your personal information if it is outdated, inaccurate or incomplete (Rectification); to remove it from our records or databases when it is considered to be improperly used (Cancellation); as well as to oppose the use of your personal information for specific purposes (Opposition). These rights are known as ARCO rights.

To exercise any, or all, of the ARCO rights, you must submit the corresponding request through the following channels of communication:

Calling (55) 86470450

To know the procedure and requirements for the exercise of any of the ARCO rights, please refer to the following sources:

 www.valero.com.mx

The contact details of the person or department handling personal information, which is in charge of processing the ARCO rights requests, are the following:

a) Name of the person or department of personal information: Andres Martinez del Rio
b) Address: Pedregal 24, Colonia Molino del Rey, Ciudad de Mexico, Miguel Hidalgo, C.P. 11040, Mexico.
c) Email: andres.martinezdelrio@valero.com
d) Telephone number: (55) 86470450

You can revoke your consent for the use of your personal information



You can revoke the consent that you have granted to us for the use of your personal information. However, it is important that you keep in mind that in all cases we cannot meet your requests or stop its use immediately, since it is possible that due to some legal obligations we would need to continue to use your personal information. Also, you must consider that for certain purposes, the revocation of your consent will imply that we will not be able to continue to provide the service(s) you requested, or the termination of your relationship with us.

To revoke your consent you must submit your request through the following channles of communication:

 (55) 86470450

To know the procedure and requirements for the revocation of your consent, please refer to: 

www.valero.com.mx

How can you limit the use or disclosure of your personal information?

To limit the use and dissemination of your personal information, please call: 

(55) 86 47 0450
Use of tracking technologies in our internet portal.

You are hereby informed that on our website we use cookies, web beacons or other technologies, through which it is possible to monitor your behavior as internet user, as well as to provide you with a better service and experience when browsing our website. We will - or may - use the personal information we collect through these technologies, for the following purposes:

To better manage the relationship with the individual user.


The personal information we may obtain from these tracking technologies are the following (among others):

- Identifiers, username and passwords of a session
- Language preferred by the user
- Region in which the user is located
- Type of user’s browser
- Type of user operating system
- Date and time of the start and end of a session of a user
- Web pages visited by a user
- Searches made by a user
- Advertising reviewed by a user
- Lists and consumption habits on shopping pages

Likewise, you are hereby informed that your personal information will be shared with the following persons, companies, organizations or authorities other than us, for the following purposes:

Recipient of Personal Information: Purpose:
Internal areas of Valero To comply with the of the relationship with the individual.
Subsidiaries of Valero To comply with the of the relationship with the individual.
Third Party Service Providers From time to time, we enter into contractual agreements with nonaffiliated, third party providers, such as marketers, Web hosting facilities, transaction processors and decisioning systems. In the course of providing services, these parties may receive your personally identifiable information. These parties, however, are obligated by contract to maintain the confidentiality of the information.

How can you know of changes made to this privacy notice?


This privacy notice might be amended, changed or updated derived from new legal requirements; our own needs for the products and/or services we offer; our privacy practices; changes to our business model, or by any other causes.

We will keep you informed about the changes that may occur to this privacy notice, through:
www.valero.com.mx.

The procedure through which notifications about changes or updates to this privacy notice will be carried out as follows:

Publication of a notice on the Valero website

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